Shipping & Handling
Standard Shipping (3-7 days) - $0.00-$59.99 - $7.00
Standard Shipping (3-7 days) - $60.00 and up - FREE (Excl Rural Delivery)
Premium Tracked (1-2 days) - $0.00-$59.99 - $9.00
Premium Tracked (1-2 days) - $60 and up - $3.80
Rural Delivery - $0.00-59.99 - $5.00
Rural Delivery - $60.00 and up - $10.00
Saturday Delivery - $13.00
We normally use NZ Couriers and occasionally Post Haste.
Shipping to Australia - $12.00
Shipping to Cook Islands, Fiji, New Caledonia, Tonga and Vanuatu - $20.00
CLICK & COLLECT
You can choose to pick up your order from our Highbrook warehouse in Auckland for free. We'll send you an email or SMS when it's ready to collect and you can pick up your order anytime during normal business hours.
HOW DOES IT WORK?
- Browse our store and add the items you want to your shopping cart, like normal
- During checkout, select "Pick Up" as your Delivery Method and continue to payment.
- You will receive an email with instructions when your order is ready for collection.
- Text us when you arrive and advise your order number. Have your order confirmation ready to show us.
Pick-up time is Monday – Friday. 9:15am – 4:15pm
CLICK & COLLECT ADDRESS
Parcel will be sent out within 0 - 2 working days (except for weekends & public holidays) of receiving cleared payment. Delivery time depends where the item is sent from as stated in the product page:
- For products dispatched from the Auckland dispatch centre is normally overnight in Auckland area, and an extra day to reach other areas in the North Island. It takes 2-3 working days to arrive in the South Island and possibly longer to a rural address.
- For products dispatched from the Tauranga office or the suppliers it usually arrives within 1-2 working days in the North Island. It takes 2-3 working days to arrive in the South Island and possibly longer to a rural address.